Supporting relationships with Aboriginal communities in Australia

A high priority is placed on developing long-term mutually beneficial relationships with local communities in locations in which Sodexo operates to improve Quality of Life. Sodexo was one of the first companies of its kind in the country to implement a Reconciliation Action Plan (RAP) to bridge the gap with indigenous communities. The development of training and employment opportunities for local communities is an important step.

Jonell Councillor, Site Manager

Jonell started with Sodexo as a Domestic Cleaner and has worked across four different sites. Jonell was identified as a potential leader and commenced work with her Operations Manager and the Diversity team to develop a Personal Training Plan to assist in her journey to become a Site Manager. Our Manager training includes structured training such as Certificate IV Frontline Management and on-the-job work activities and coaching and mentoring, which are all considered to be key components. Structured training is important but secondary to the training and experiences that Jonell has acquired in the workplace. Jonell has been appointed as Sodexo’s first Aboriginal Site Manager at Yarrie Village in the Pilbara region.

Kendall Roe, Accommodation Manager

Kendall started working at Sodexo at five different sites in the roles of Gardener, Utility, Domestic and Industrial Cleaner and Bar Attendant. Kendall went to the West Angelas site in the Pilbara and undertook two months of training for Front Office and Accommodation duties.
Kendall has consistently demonstrated qualities: friendly, approachable, helpful and most importantly for our industry – very customer focused. Kendall was eager to learn new skills and has quickly become an integral part of the West Angelas team.
Kendall was promoted to Accommodation Manager at West Angelas. This role involves managing the Village Front Office/Reception Area and 1,041 accommodation rooms – overseeing the village maintenance – supervising a team of eight Domestic Cleaners and responding to function requests from the client - Kendall is well on the way to becoming a Site Manager with Sodexo.

Naomi Knapp, Catering Supervisor and Aboriginal and Torres Strait Islander Site Mentor

Naomi commenced employment with Sodexo at Boddington as a Service Attendant and has worked in the dining room, as a Domestic Cleaner, Bar Attendant and Kitchenhand. Naomi has a quietly confident manner and people quickly came to rely on her for direction and assistance.
Naomi has a dual role of Catering Supervisor and Aboriginal and Torres Strait Islander Site Mentor, and she successfully and efficiently manages her 10 hour shift across both.

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